Product Swapping


Now you can automatically substitute products across all orders and recommendations, which can be useful when:

  • Research has changed (new/outdated)
  • Product is backordered
  • Product is discontinued (overall or on Fullscript)
  • Product was reformulated
Product Swapping

Swapping products is exceptionally easy!

It can be done in 3 steps:

  1. We’ll notify you in your dashboard if a product needs to be swapped or you can select a product that you’d like to replace.
  2. Select a replacement product from our curated list of alternatives or find one in the product catalog.
  3. Swap the product!
    [Optional] You can also notify your patients that their order has been changed to avoid any confusion.

See it in Action!

 

Feature Video
Recorded Webinar