Autoship Terms and Conditions
Welcome to the Fullscript® Autoship program (“Autoship”). Please read these Terms and Conditions (the “Terms”) carefully. Autoship registration is a continuation of the services provided by Fullscript on behalf of Practitioners to their Patients. Please note that your use of the Fullscript sites is also governed by our Terms of Service and Privacy Statement, as well as all other applicable terms, conditions, limitations, and requirements on the Fullscript sites, all of which are incorporated into these Terms. By registering for Autoship, you accept these terms, conditions, limitations, and requirements.
For Practitioner Accounts: Practitioner Seller Accounts may provide an additional discount to Product sale price for Patient Accounts when Patient Accounts receive subsequent Autoship refill orders. You can add, increase, decrease, or remove your Autoship discount at any time on your Margin & Discounts page. Increases to the Autoship discount will be applied to all new and existing Autoship orders. Decreasing or removing your Autoship discount will not change the discount applied to Patient Accounts with existing Autoship orders, and such orders will continue to receive the same discount (“legacy discounts”) until the Patient Account cancels the existing Autoship orders. Patients will receive an email notifying them of any changes to their Autoship order price. Other discount types, including individual discounts and promotions discounts, are in addition to the Autoship discount.
For Patient Accounts: Your Autoship registration will automatically create new refill orders, according to your chosen delivery schedule, until you cancel. When you register for Autoship, you expressly acknowledge and agree that your Practitioner (or Payment Processor on behalf of your heath practitioner) is automatically authorized to charge you for orders (in addition to any applicable taxes and other charges) for as long as your Autoship registration continues. The charge for each Autoship shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. The total cost charged to your payment method for each Autoship shipment will be the cost of the item on the day that order is processed, plus any applicable sales tax, shipping costs, and other charges. Some of your Autoship registration details may change as you receive shipments over time (for example, price, taxes, availability, and shipping charges).
Patient Accounts may cancel your registration at any time via the Autoship page in your Account. If you cancel after your next shipment has been prepared (approximately one (1) business day prior to your next scheduled ship date) or shipped, you will be responsible for all charges including any applicable taxes, shipping costs and other charges incurred prior to the cancellation of your registration.
Patient Accounts can edit your Autoship registration, including changes of items or item quantities, via the Autoship page in your Account, at any time prior to the preparation (approximately one (1) business days prior to your next scheduled ship date) or ship date of your next shipment, and any requested changes will be reflected in your next shipment.
We may, in our sole discretion, change these Terms without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. Your continued registration after we change these Terms constitutes your acceptance of the changes. If you do not agree to any changes, you must cancel your registration.