This Acceptable Use Policy (“Policy) sets out the terms on which you may access our services and applies to Your use of the services available on the Fullscript platform (“Services”) located at and to set out the activities that are prohibited in connection with Your use of the Services. Your use of our Platform and website means that you accept and agree to abide by the terms of this Policy which are supplemental to our Terms of Service.  Capitalized terms that are used, but not otherwise defined herein, are defined in our Terms of Service.

The Fullscript Platform operates to facilitate natural supplement product recommendations between Practitioners and their Patients. “Practitioner” as used here is a healthcare practitioner, who has an Account with Fullscript but does not include Students. It is Fullscript’s priority to maintain the integrity of the Platform and optimize every user’s experience. Your compliance with the guidelines below assists us in maintaining the valued supplier partnerships that allow Practitioners to access an extensive catalog of professional grade natural health products.

Discounts and Promotions

Any display of discounts, promotions or pricing information for Products purchased through the Fullscript Platform may not be in any form or manner that is public facing unless permitted by the particular brand supplier in their MAP policy. This includes, without limitation, your website, social media or any other form or type of public distribution channels. You are, however, permitted to share Product pricing with your Patients when direct, private contact between you and the Patient is made (e.g. newsletters, direct mailings, direct announcements, etc.) or via your restricted access clinic website.

Your Landing Page

If you have created a landing page for the Fullscript Platform for use by your Patients, You are not permitted to post or promote Your Fullscript landing page on your website or on any form of public-facing social media.

You may, however, post, and are encouraged to do so, your Fullscript landing page on your restricted access clinic website to facilitate the ordering process for your Patients. You may also share your landing page in direct correspondence to your Patients, such as in a newsletter or direct mailing.

Restriction on Reseller Accounts

The Fullscript Platform permits both direct Patient ordering as well as wholesale orders.

You may only purchase and resell Products if you are located in the United States and have been given access to permit wholesale purchases from your account.  If you are planning to resell Products, you must adhere to our Wholesale Policy located here.


Healthcare Practitioners are required to submit proof of licensure (if applicable) or education to Fullscript to confirm their professional standing in their profession or field.

In order to continue to use your Account and have access to the Fullscript platform, certification documents provided to Fullscript must be kept up to date. Fullscript reserves the right to suspend your Account in the event of a terminated or expired certification.

Prohibited Activities

You may not use, or facilitate the use by others, the Services or the Fullscript Platform for any activities that are (a) illegal or violate the rights of others; (b) harmful to Fullscript’s brand reputation and operations; (c) violate the Fullscript Terms of Service or any of its third party service providers; (d) fraudulent or misleading; (e) defamatory, harmful, abusive, or threatening; and/or (f) disruptive to the operation of the Fullscript Platform and/or other users of the Platform.

You may not upload any personally identifiable information, sensitive information, confidential information or personal health information to the Platform unless permitted by applicable laws and/or you have the consent of the person to whom the information belongs or who is otherwise authorized to provide such consent.


If You identify any activity or see any content from a user that You believe is in violation of this Policy, please report such violation to [email protected]  If you suspect a Patient is purchasing Products on Fullscript for the purpose of reselling the Products in violation of this Policy or our Wholesale Policies located here, you have a responsibility to report this to Fullscript at [email protected]


Fullscript reserves the right to investigate any violation of this Policy and to cancel or suspend Accounts if misuse or a violation is reasonably suspected to have occurred, or has occurred, including termination of any existing agreements between You and Fullscipt.

© Healthy Web Inc.

August 31, 2020