If you’ve participated in past patient promos, you know they’re a great way to boost adherence, grow your practice, and help your patients improve health outcomes with savings on top-quality supplements.
We want both you and your patients to get the most out of the upcoming Patient Promotion. Here are our top tips to ensure your next patient promo is a success once you’ve opted in!
Top supplement sale tips for providers
1. Verify your discount
When you opt in to a patient promotion, you have full control over what your discount will be. Head to your Fullscript dispensary settings and go to the Patient promotions tab to verify your discount, and ensure it’s in line with your practice and your goals.
Keep in mind, when you’re setting the discount for the upcoming sale, it will apply on top of any current store discounts. It also stacks on top of any additional discount you give to specific patients.
Did you know? You can easily adjust multiple patient dispensary discounts at once using the Bulk discount editor. Adjust individual discounts in groups with filters like total discount to ensure everyone’s getting the savings they need during the sale.
2. Update your patient list
Make sure to update your patient list regularly — especially before a patient promo! We make it easy by allowing you to import your patients in bulk using the patient import tool. This way, you save time by adding your entire patient list all at once!
With new patients regularly joining your practice, it’s important to keep your list up to date. If someone hasn’t been added, or if they haven’t created their account, then they won’t receive notifications about the sale or be able to place orders!
Here’s how to update your patient list:
- We recommend downloading the Fullscript template, which includes the necessary headings and examples of formatting to make your life easier.
- Then, simply follow the steps listed in this article.
Did you know? Providers who participate in patient promos, on average, see an increase in payouts by 204%*
3. Switch to an open product catalog
By choosing an open product catalog, your patients will have access to the entire Fullscript catalog, giving them safe access to more products from Fullscript, such as vitamins, sports supplements, personal care products, and even healthy snacks.
Alternatively, a closed catalog only shows products that have been added to a plan or a favorites categories the patient has been provided access to.
Your patients can only see the recommended items and products in protocols that you’ve shared with them, as well as your favorites.
Did you know? The Fullscript catalog features a variety of non-toxic personal care products! Personal care products are available to patients who have access to a full product catalog or have them included in their supplement plans. You can now find skincare products, soaps and cleansers, as well as oral care!
“Patients will shop high-quality common supplements beyond the recommendations I provide. It’s easy for them to navigate and self-serve on the Fullscript catalog for themselves, their families, and even their pets.” – Dr. Melissa Gallagher, ND, CLT
As you know, all products offered through Fullscript are practitioner-grade quality and you can always keep track of what your patients are ordering within the platform to give you peace of mind.
To switch to an open product catalog:
- Click Settings in the left-hand navigation.
- Click Permissions and disclosures.
- Select the Patient tab, then select a permission setting.
- Click Save settings at the bottom of the page.
Your catalog permissions can be changed at any time and will take effect immediately. For more information about updating your catalog settings, click here.
4. Start writing more supplement plans to engage patients
Writing supplement plans complete with detailed instructions and supplement recommendations is proven to incentivize disengaged patients and increased patient orders. In fact, providers on Fullscript see a 50% increase in orders when re-sending discounted supplement plans. Try re-sending a supplement plan through Fullscript during the sale to boost patient engagement!
“Fullscript patient promotions have helped grow our practice, help our patients stay on track in their wellness journey, and it’s a great way to give back to our patient base.” – Cherise Kutac Branch, APRN, FNP-BC, FAAMM
5. Provide additional incentives with auto refill discounts
Offer an additional small discount on your patients’ scheduled refills with auto refill discounts. Patients with this discount drive more than double the orders on auto refill compared to those without it.
Combine the promo and auto refill discounts to keep patients on track!
6. Opt in to all future patient promos
Globally opt in to all future patient promos. This way, you and your patients will never miss out on a sale! Fullscript makes a global opt-in simple, so you can continue to boost adherence and increase revenue with ease.
To opt in to all patient promos:
- Go to Dispensary settings.
- Select Patient promotions.
- Set your discount and select Opt me in to all promotions.
We’ll keep you in the loop on all upcoming promos. Opt out in just a few clicks if you change your mind!
Did you know? Providers who participate in patient promos increase their number of ordering patients by an average of 99%*.
Fullscript Makes it Easy to Run Patient Promos
Fullscript makes it easy for providers to run a patient promo. Offer your patients savings on their health and wellness routines and make the most of patient promotions by following the tips in this article!
*Stat reflects historical data from all patient promotions for providers in the U.S.
