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Checklist Bundles Graphics Messaging FAQs

Make the most of your sale

Review your discounts

Select “Patient promotions” from “Dispensary settings” to review the discount you’ve selected. 

Check your dispensary name

Using your name, email, or unfamiliar characters can prevent patients from ordering.

Set “Open catalog”

Depending on your preferences, an open catalog can let patients shop independently.

View full checklist

Give patients easy access to various personal care products

Apply these product bundle templates to your Multi-Patient Plans for patients to easily order during the sale and beyond!

How to apply templates

Download promotional graphics

Promote your Spring Supplement Sale on social media with professional graphics for Facebook, Twitter, Instagram, and TikTok.

Note: For IG Stories, upload the vertical image to Stories and swipe up when editing the story to include a link sticker — from there you can include your dispensary link for patients to easily access.

Download graphics

Use this messaging on social media

Use these messages to alert patients before the promo starts.
Use these messages to announce the start of the promo.
Use these messages to help patients save before the promo ends.

FAQs about signing up for Fullscript

When will you communicate with my patients?

We’ll email your eligible patients once before the promo, and once on each day of the sale. If these emails remain unopened, we’ll resend the email later in the day. Once a patient places an order, they’ll be removed from our the Spring Wellness Sale email list and won’t receive the remaining communications.

We’re also sending a message that’ll appear on-screen, for patients who are not subscribed to marketing emails, that they’ll see if they sign in to Fullscript. In addition, we’ll send two push notifications to patients with the Fullscript iOS mobile app.

All communications will happen from May 13–15, 2024.

Where do I find my dispensary link?

You can find your dispensary link on the first page when you sign in to your Fullscript account. Look for “Patients can access your dispensary by going to:” in the bottom tile. Copy and paste the dispensary link into your promotional communications.

What discount will I be providing?

You can choose the additional savings you offer patients in increments of 5%. This would stack on top of the store and individual discounts, with a maximum discount total of 35% in the US and 25% in Canada.

For example, if you currently offer a 10% discount and you opt in to the promotion with an additional 10% discount, your patients will receive a total of 20% off during the promotion.

Can I adjust my dispensary discount or individual discounts during the promo?

No, you won’t be able to adjust your dispensary discount or edit discounts for patients in bulk until after the sale ends.

While you’ll still be able to adjust individual discounts in each patient’s profile, this can cause discrepancies between the discount your patient receives and the discount advertised, so we recommend against it.

Can I publicly advertise the discount amount?

According to our Acceptable Use Policy, you’re not able to advertise discounts on public channels.

Find more help in the Fullscript Support Center

Self-serve from our support articles or talk to our Customer Success Team.

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