8 Ways to Bridge the Adherence Gap with Tebra + Fullscript

You’ve spent the last 40 minutes with a patient, carefully crafting a personalized protocol that could change their life. They nod in agreement, leave the office, and then too often nothing happens.

Data shows that only 46% of patients complete their first supplement order.

This isn't necessarily a lack of motivation. It's a workflow and communication failure. When supplement plans are scattered across paper printouts, emails, and disparate platforms, patients feel overwhelmed. In fact, 56% of providers cite "patient overwhelm" as the primary barrier to treatment adherence.

To solve this, Fullscript and Tebra have partnered to bring supplement care into one single, seamless workflow.

Bridging the Gap: How to Improve Adherence with Fullscript & Tebra 

Our latest clinical resource, “From Visit to Refill: 8 Ways Tebra + Fullscript Improves Adherence,” outlines a blueprint for turning a single visit into a sustainable health outcome. 

Here is a summary of the high-impact strategies you can implement today.

Optimization during the visit

The best time to ensure adherence is while you are still in the patient’s chart. You don’t need to overhaul your entire practice overnight. Start by building supplements into your next few visits:

• Send protocols from the chart: Don't wait until the end of the day. Send the digital protocol while you are still in the patient's chart wrapping up the visit.
• Create "Go-To" Protocols: Stop reinventing the wheel. Build baseline templates for common scenarios that you can personalize in seconds.
• Pick one repeatable use case: If you’re new to supplements, start with one optimized protocol for a specific patient need to build your own confidence and workflow.

Support patients between visits

Adherence often stalls in the "quiet" weeks between appointments. To keep patients engaged between visits try: 

• The Day 5–7 Check-in: Use the Tebra patient portal to send a quick, two-question message a week after a protocol is sent. This catches "snags" early before they lead to the patient giving up entirely.
• Automated Refill Nudges: "I ran out" should never be the reason a plan stalls. Regular nudges prevent gaps in care that cause unnecessary care disruptions.

Scaling with a team workflow

Consistency is the foundation of trust. Creating a standard operating procedure for supplement education, you ensure that every patient receives the same clear instructions and follow-up, regardless of which staff member they interact with.

"Since refills are so easy for my patients, I now get orders 3 and 5 months after the appointment. It’s wonderful to know that my patients are still compliant months after I have last seen them." — Vincent Pedre, MD, Fullscript user since 2013

Start bridging the adherence gap

Ready to turn your supplement recommendations into a high-adherence workflow? Download the complete 8-step guide to get specific instructions you and your team can start implementing today!