Customer Support

Place an Order

Order Online
If you already have a Fullscript account, simply login to access your prescription and place an order online.

Order by Phone
Call our patient ordering line at 1-866-807-3828.

Track / Change Your Order

Track your order
If you placed an order and haven't received your package, you can track your package in your account.

Change or cancel your order
Due to our speedy processing/shipping times, we are often unable to cancel or adjust orders once they have been placed. Read our full cancellation policy.

Return your order
To process a return, we require that the products being returned are unopened, non-perishable or heat sensitive, and have been purchased within the last 30 days. Please read our return policy, and if your order is eligible you can reach our support team at 1-866-807-3828.