US Shipping Rates

Orders Over $50
Standard 4 to 7 business days FREE
Priority 1 to 3 business days $4.95 USD
Overnight (only available in the contiguous states) Next business day $35.00 USD
Orders Under $50
Standard 4 to 7 business days $8.75 USD
Priority 1 to 3 business days $11.95 USD
Overnight (only available in the contiguous states) Next business day $35.00 USD

All orders placed before 3:00pm Eastern are shipped out the same business day.
Orders placed over the weekend or on holidays will be processed the next business day.


Canadian Shipping Rates

Orders over $150.00 CAD are automatically upgraded to Priority shipping, free of charge!

Delivery Estimate Price
Standard 4 to 7 business days $3.99 CAD
Priority 1 to 3 business days $7.95 CAD
Overnight (currently only available in major urban centres) Next business day $35.00 CAD

All orders placed before 3:00pm Eastern are shipped out the same business day.
Orders placed over the weekend or on holidays will be processed the next business day.


Cancellations

Fullscript orders are packed very quickly once an order is confirmed. We are often unable to cancel or adjust an order once it has been placed. If you have made a mistake with a product’s quantity, you may be able to return any extra products to us or place a new order for any you missed.

Returns

If you need to return any products you have purchased from Fullscript, give us a call or email and we will get the process started.

The products must be unopened and purchased within the last 30 days. Unfortunately we can not accept any heat-sensitive or perishable products for return.

Damaged Products

If you receive a package that has been damaged, save the original box and all of its contents and contact us immediately with your order number. We will remedy the situation as soon as possible.

Heat-Sensitive Products

Certain products sold through Fullscript are heat-sensitive (typically probiotics and fish oils). These items can be perishable and are not eligible for return or refund.

While these products may be labeled as heat-sensitive, they are not heat-intolerant. These products should be stored in a cool or refrigerated area before and after opening to extend the life of the product, but they are not so sensitive that they would lose efficacy or viability in the time it takes to get from our warehouses to you. In fact, many of these products are produced to withstand long and even international shipments.

Probiotics are often made to compensate for any bacteria losses during transit. This is to ensure the product you receive is every bit as effective despite any temperature changes.

That being said, we still ship all of our heat-sensitive products with a cold pack. Since it absorbs heat during transit it may be warm or even hot when it arrives.

For even more stability during the summer or when shipping to a warmer climate, we offer Priority (1-3 business day) and Overnight shipping to make sure your products arrive as quickly as possible.